No.

Our Open Closet Chemical toilets & Fresh Water Flushing toilets are fully self-contained units and require no connections.

When the toilet units are supplied and when serviced they are set up by our staff with everything you need.

The only toilet unit that requires a connection is a Sewer Connect Portable toilet. As the name suggests, this requires a sewer connection to be completed by your plumber.

We will do our absolute best to meet your needs and get the job done to your complete satisfaction.

Often people like having our toilet or shower placed around the back of their property for privacy and convenience.

In order to do this we need to have suitable access to the back of your property. This can mean rear access for a vehicle, via a back lane, gate or rear driveway.

We can also locate our portable toilet without vehicular access if the location is within 30m of where our truck can have access. This 30m is the length of the hose we use for servicing the unit.

We can locate your portable toilet by trolley to a location within hose reach.

We can also manoeuvre our toilets through gates. Most units are a standard size, 1.2m by 1.2m wide, and 2.3m high.

It is your responsibility to check your access carefully. If you request delivery at a location and we attempt delivery and we cannot fit the product where you need it or anywhere else easily accessible, you will be charged a fee to cover our time spent.

The Damage waiver is something you'll find offered on most hire products, for example it's common on car hire.

It's an optional cover that limits how much you can be charged for repairs for damage to, or destruction of, a product you hire from us.

The Damage Waiver covers costs including time spent on your site, damage to our toilets, showers & fencing, total damage or destruction of a unit including fire and theft.

The Damage Waiver does not pass on all costs to you. Like most insurance, it has an excess. This excess is the maximum you will pay towards the repairs or replacement cost.

If you don't have our Damage Waiver you will be responsible for covering the entire cost of all repair and/or replacement. The replacement cost for your hired equipment can be found in your terms and conditions – it not only covers the outright cost to purchase the item, but also our time invested in ordering, picking up, setting up and paying for the replacement item.

You can also arrange to have our hire unit covered by your own insurance company or choose for you yourself to remain liable for any costs associated with our hire unit.

Where possible, our costs are all inclusive and up front, so you know exactly what to expect. There are some circumstances, however, where additional charges may be incurred. These include, but are not limited to, the following:

• Returning to site to change temporary fencing layout, add additional temporary fencing or partly remove temporary fencing at your request.
• Returning to site due to equipment that has been damaged, excessively dirtied or requires relocation at your request.
• If access cannot be gained to pick up equipment as arranged and BTH are required to wait on site or return for a second pick up attempt.
• If any part of equipment is damaged beyond repair, missing or stolen. Unless Damage Waiver has been taken up, you would be liable for full replacement cost.

Please refer to our Conditions of Hire for further details – these can be downloaded and are also supplied with every hire.

For business customers, simply fill out and submit our credit application.

For personal customers, just give us a call or email with your details so we can set you up in our system.

If you have any problems please call or email and we're ready to help.